What do our clients say about us?

Learn how clients leverage our services to write their success stories.

Phone ANALYTICS

ANALYTICS

Understanding your customers. Turning data into insights.

Phone COMMUNICATION

COMMUNICATION

Connecting the right message to the right customer at the right time.

Phone RESEARCH

RESEARCH

Measuring satisfaction, identifying opportunities and action plans.

Phone WEB PRESENCE

WEB PRESENCE

Providing customized digital solutions.

We know co-ops. We know fiber.

Our suite of solutions can help you successfully navigate your fiber venture.

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Inbox Gold: How to Create a Newsletter Members Actually Want to Read

In an era of constant digital chatter and ever-shrinking attention spans, a well-crafted member newsletter remains one of the most powerful tools electric cooperatives can use to build trust, keep members informed and engaged. Here’s a few insider tips electric co-ops can use to create read-worthy newsletters that actually land in members’ primary inbox – not the promo pile!

Unsubscribes: Painful Breakup or Pruning the Branches for Growth?

Unsubscribes sting, but smart marketers use them to refine engagement. Multi-tiered opt-outs, list consolidation, and clear messaging keep the right people connected. Think of it as pruning—your email list grows stronger, and hey, fewer groans at subject line puns!

Save the Date! Insiders Reception at Connect

Save the date for our Insiders Reception from 6 to 9 p.m. on May 14 during the Connect conference.

FROM OUR CLIENTS

Brenda Crouse

Brenda Crouse

Reviewed on Google 1 year ago

"Inside Information displays integrity in all the do. It is such a positive and fun place to work and do life with."

Rachel Sullivan

Rachel Sullivan

Reviewed on Google 4 years ago

"If you want to increase engagement, level-up communications, and increase customer satisfaction, then you need to add Inside Information to your toolbox! Excellent organization to work with. They are leaders in the industry and wizards with data. Your ROI will exceed expectations!"

Morgan Slaven

Morgan Slaven

Reviewed on Google 4 years ago

"Shenandoah Valley Electric Cooperative has worked with Inside Information for a number of years. They provide a quality service with clear and consistent communication to their customers. We appreciate everything they do to help us better understand and better serve our members!"

mike & mel beam

mike & mel beam

Reviewed on Google 4 years ago

"Inside Information is a company that provides incredible value for folks like me. They are much more than a relief valve from my day-to-day work. Inside Information, from senior leadership to the newest team members, collaborate well with me and create top-notch collaterals, as well as provide project management functions. Love these folks!!!!"

Melanie Beam

Melanie Beam

Reviewed on Google 4 years ago

"Inside Information is a company that provides incredible value for folks like me. They are much more than a relief valve from my day-to-day work. Inside Information, from senior leadership to the newest team members, collaborate well with me and create top-notch collaterals, as well as provide project management functions. Love these folks!!!!"

Christopher Hamon

Christopher Hamon

Reviewed on Google 4 years ago

"Inside information fits a perfect need that we have giving our membership the means of sharing their needs with us. The information that is gathered is so valuable."

Brett Abplanalp

Brett Abplanalp

Reviewed on Google 4 years ago

"Great value for any company wanting to communicate with their customers. Easy to work with and a true expert in their field. Would highly recommend."

Amy Howard

Amy Howard

Reviewed on Google 4 years ago

"I have had the opportunity to work with the team at Inside Information on several projects throughout the years. Their team is professional and great to work with. They bring ideas to the table and are there to help engage and inform our membership."

Gene McCoy

Gene McCoy

Reviewed on Google 4 years ago

"The team at Inside Information is great to work with! Everyone at Inside Information is professional and very responsive, and will always help you come up with solutions to meet your marketing and communications needs. We highly recommend Inside Information to help your business retain and attract customers and members!"

Sara Hartsell

Sara Hartsell

Reviewed on Google 4 years ago

"The staff at Inside Information are AMAZING to work with. They take ideas & make them reality, in a very quick timeframe. They provide feedback or suggestions to make projects work, and they are willing to attempt most anything! LOVE this team of professionals!"

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