What do our clients say about us?

Learn how clients leverage our services to write their success stories.

Phone ANALYTICS

ANALYTICS

Understanding your customers. Turning data into insights.

Phone COMMUNICATION

COMMUNICATION

Connecting the right message to the right customer at the right time.

Phone RESEARCH

RESEARCH

Measuring satisfaction, identifying opportunities and action plans.

Phone WEB PRESENCE

WEB PRESENCE

Providing customized digital solutions.

We know co-ops. We know fiber.

Our suite of solutions can help you successfully navigate your fiber venture.

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Warm Wishes for a Happy and Restful Thanksgiving

This Thanksgiving season, we want to express our gratitude for something we’re thankful for every day—our electric cooperatives. They’ve been at the heart of Inside Information since our founding in 1995. One of these co-ops, Lake Region Electric Cooperative (LREC), has been with us since the very beginning. Check out this month's featured idea from LREC: a legislative appreciation dinner email.

Staying Secure Online Together: Cybersecurity Awareness Month

At Inside Information we’re always looking for ways to stay ahead of emerging cybersecurity threats and protect the information that matters most. That’s why we’ve partnered with Blue Tree Technology, a trusted leader in cybersecurity, to strengthen our systems and ensure your data remains secure.

Celebrate National Cooperative Month

We’ve created four ready-to-use weekly email templates—plus a fun interactive survey—to help you spotlight the cooperative difference this October.

FROM OUR CLIENTS

Mark Cook

Mark Cook

Reviewed on Google 14 days ago

"The Perfect Partner for Electric Cooperatives. I cannot say enough good things about the team at Inside Information. In an industry as unique as ours, it is rare to find a partner who truly understands the heart and soul of the electric cooperative community. They are far more than just a vendor; they are a compassionate extension of our own family. Their competence is unmatched; whether it’s deep-dive data analytics, member satisfaction research, or strategic communication, they really know their stuff. But what truly sets them apart is how much they care. You can tell that their mission is aligned with ours: to serve members better. They approach every project not just with professional expertise, but with a genuine desire to help us succeed. If you are looking for a team that combines high-level technical skill with a caring, human touch, Inside Information is it. They make the complex world of data and engagement feel personal and manageable. Highly recommended for any co-op looking to elevate their member service."

Derrick Redfearn

Derrick Redfearn

Reviewed on Google 14 days ago

"Inside Information has been a trusted partner for our cooperative, providing thoughtful guidance and reliable insights we can count on. Their team is easy to work with, responsive, and genuinely understands the needs of co-ops. We’re grateful for the partnership"

Joe Ant

Joe Ant

Reviewed on Google 14 days ago

"I am incredibly thankful for the fruitful relationship we have with Inside Information at Canoochee EMC. We entered into this partnership with certain goals in mind, but had no true concept of how invaluable their services would end up being. Their team stays on top of our needs, providing the best service, even making the perfect suggestions. Inside Information has truly become a vital part of both communication planning and implementation. I look forward to working with them well into the future."

Sean Vanslyke

Sean Vanslyke

Reviewed on Google 14 days ago

"Inside Information has been an outstanding partner for GoSEMO Fiber. They guided our team through the Net Promoter Score (NPS) survey process and helped us clearly understand and apply the feedback from our subscribers. Their expertise, responsiveness, and ability to translate data into meaningful insights made the experience extremely valuable. We’ve also benefited from attending their annual conference, where we consistently gain practical ideas we can take back home and put to use. We highly recommend Inside Information to other cooperatives looking to better understand their members and continuously improve their service."

Sarah Brooke Bishop

Sarah Brooke Bishop

Reviewed on Google 14 days ago

"They helped our electric cooperative create professional on-boarding emails for our electric and fiber companies. They are knowledge and care about your business being successful. We are pleased with the results!"

Sommer Poquette

Sommer Poquette

Reviewed on Google 14 days ago

"I’ve been working with the Inside Information team for almost three years. Besides being the sweetest group of people that genuinely care about your business goals, they’re creative and data-driven. If there’s a problem you’re trying to solve, they’re great at jumping in to help you find a solution. They’ve helped me with email campaigns, surveys, mailings, and strategy. I highly recommend working with this group for your business needs."

Kristen Thorne

Kristen Thorne

Reviewed on Google 14 days ago

"Inside Information has been great at helping us create points of member contact we were not able to do on our own. Then, we are able to analyze the data received from our members in a dashboard format to make informed decisions for our business and the improvements needed in serving our members. Most importantly, Inside Information offers a supportive partnership always willing to assist with the next project or be flexible enough to make changes to current projects."

Barbara Aitken Jenkins

Barbara Aitken Jenkins

Reviewed on Google 15 days ago

"Inside Information is a great company to work with! From quality customer service to great products, Inside Info is a go-to for me!"

Laura Holycross

Laura Holycross

Reviewed on Google 15 days ago

"Inside Information's people are some of the most kind and helpful people. Their professionalism and attention to details make them an extreme asset to any business they help support."

Jill Hannasch

Jill Hannasch

Reviewed on Google 15 days ago

"Inside Information is a great company to work with! Whether we have a project planned months in advance or need help with an urgent message, their team is always responsive and accommodating. Their creativity, strong use of data and history, and ability to clearly summarize both new and ongoing projects make the process seamless. They consistently deliver results, and we value their partnership."

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