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Phone  ANALYTICS

ANALYTICS

Understanding your customers. Turning data into insights.


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Phone  COMMUNICATION

COMMUNICATION

Connecting the right message to the right customer at the right time.


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Phone  RESEARCH

RESEARCH

Measuring satisfaction, identifying opportunities and action plans.


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Phone  WEB PRESENCE

WEB PRESENCE

Providing customized digital solutions.


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We know co-ops. We know fiber.

Our suite of solutions can help you successfully navigate your fiber venture.

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Warm Wishes for a Happy and Restful Thanksgiving

Warm Wishes for a Happy and Restful Thanksgiving

This Thanksgiving season, we want to express our gratitude for something we’re thankful for every day—our electric cooperatives. They’ve been at the heart of Inside Information since our founding in 1995. One of these co-ops, Lake Region Electric Cooperative (LREC), has been with us since the very beginning. Check out this month's featured idea from LREC: a legislative appreciation dinner email.

Staying Secure Online Together: Cybersecurity Awareness Month

Staying Secure Online Together: Cybersecurity Awareness Month

At Inside Information we’re always looking for ways to stay ahead of emerging cybersecurity threats and protect the information that matters most. That’s why we’ve partnered with Blue Tree Technology, a trusted leader in cybersecurity, to strengthen our systems and ensure your data remains secure.

Celebrate National Cooperative Month

Celebrate National Cooperative Month

We’ve created four ready-to-use weekly email templates—plus a fun interactive survey—to help you spotlight the cooperative difference this October. 

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FROM OUR CLIENTS
Ryan Henn
Ryan Henn
Reviewed on Google 5 days ago

"Midland Power Cooperative has partnered with Inside Information for many years, and they remain a trusted extension of our team. We regularly rely on them to maximize the reach and effectiveness of our messaging—from developing email marketing campaigns and member satisfaction surveys to creating collateral materials. Their team is consistently prompt, professional, and easy to work with, always treating us like a valued client. I first had the opportunity to work with Inside Information at a previous employer in 2007, and that long-standing, positive experience is a significant reason we continue—and plan to expand—our partnership today."

Kasi
Kasi
Reviewed on Google 19 days ago

"First off, I would give them 10 starts if I could. The Inside Info team, from top to bottom, is top tier! As a communications specialist at GLE, I have had the priviledge of working closely with Inside Info for about 4 years. They are the most kind, considerate, helpful, patient, and knowledgeable team I've ever had the pleasure of working with. I consider the Inside Info team, especially Michele Cavin who I work most closely with, as an extension of my work family. The owners, Julie and John Elliot, and managing partner Keith Kaderly, have done a wonderful job building this company and team and are amazing people. Everyone I've come in contact with at Inside Info is so helpful and genuine. Inside Info clients feel special and cared for. Their team works hard to make whatever our hearts desire happen, and if they don't know how, they figure it out. They encourage us to change things up and try new trends, learning and holding our hand along the way. Despite all the projects we throw their way, last minute or not, they never say no. No matter what kind of wrench we throw in their direction, they don't flinch - they smile and excitedly start planning. Not once have they made me feel like we were a burden or inconvenience. I love and appreciate how they geek out about the things they can do or want to do to help us be successful; they get excited about all the things! Now that I think about it, they may be a little crazy...the absolute best kind of crazy. I have nothing but genuine gratitude, fondness, and appreciation for each and every Inside Info team member, all that they put up with, and all that they do to make our team's lives easier and better every single day."

Mark Cook
Mark Cook
Reviewed on Google 24 days ago

"The Perfect Partner for Electric Cooperatives. I cannot say enough good things about the team at Inside Information. In an industry as unique as ours, it is rare to find a partner who truly understands the heart and soul of the electric cooperative community. They are far more than just a vendor; they are a compassionate extension of our own family. Their competence is unmatched; whether it’s deep-dive data analytics, member satisfaction research, or strategic communication, they really know their stuff. But what truly sets them apart is how much they care. You can tell that their mission is aligned with ours: to serve members better. They approach every project not just with professional expertise, but with a genuine desire to help us succeed. If you are looking for a team that combines high-level technical skill with a caring, human touch, Inside Information is it. They make the complex world of data and engagement feel personal and manageable. Highly recommended for any co-op looking to elevate their member service."

Derrick Redfearn
Derrick Redfearn
Reviewed on Google 24 days ago

"Inside Information has been a trusted partner for our cooperative, providing thoughtful guidance and reliable insights we can count on. Their team is easy to work with, responsive, and genuinely understands the needs of co-ops. We’re grateful for the partnership"

Joe Ant
Joe Ant
Reviewed on Google 24 days ago

"I am incredibly thankful for the fruitful relationship we have with Inside Information at Canoochee EMC. We entered into this partnership with certain goals in mind, but had no true concept of how invaluable their services would end up being. Their team stays on top of our needs, providing the best service, even making the perfect suggestions. Inside Information has truly become a vital part of both communication planning and implementation. I look forward to working with them well into the future."

Sean Vanslyke
Sean Vanslyke
Reviewed on Google 24 days ago

"Inside Information has been an outstanding partner for GoSEMO Fiber. They guided our team through the Net Promoter Score (NPS) survey process and helped us clearly understand and apply the feedback from our subscribers. Their expertise, responsiveness, and ability to translate data into meaningful insights made the experience extremely valuable. We’ve also benefited from attending their annual conference, where we consistently gain practical ideas we can take back home and put to use. We highly recommend Inside Information to other cooperatives looking to better understand their members and continuously improve their service."

Sarah Brooke Bishop
Sarah Brooke Bishop
Reviewed on Google 24 days ago

"They helped our electric cooperative create professional on-boarding emails for our electric and fiber companies. They are knowledge and care about your business being successful. We are pleased with the results!"

Sommer Poquette
Sommer Poquette
Reviewed on Google 24 days ago

"I’ve been working with the Inside Information team for almost three years. Besides being the sweetest group of people that genuinely care about your business goals, they’re creative and data-driven. If there’s a problem you’re trying to solve, they’re great at jumping in to help you find a solution. They’ve helped me with email campaigns, surveys, mailings, and strategy. I highly recommend working with this group for your business needs."

Kristen Thorne
Kristen Thorne
Reviewed on Google 24 days ago

"Inside Information has been great at helping us create points of member contact we were not able to do on our own. Then, we are able to analyze the data received from our members in a dashboard format to make informed decisions for our business and the improvements needed in serving our members. Most importantly, Inside Information offers a supportive partnership always willing to assist with the next project or be flexible enough to make changes to current projects."

Barbara Aitken Jenkins
Barbara Aitken Jenkins
Reviewed on Google 25 days ago

"Inside Information is a great company to work with! From quality customer service to great products, Inside Info is a go-to for me!"

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