Power Co-op Member Satisfaction with Data-Driven Insights

"Whenever we are asked about how our co-op is able to successfully pull off our fiber internet marketing efforts, I always attribute it back to Inside Information. Their team is so helpful and has created with us a seamless process that allows us to continuously accomplish our goals. We absolutely would recommend working with them!"

"Coast Electric has had a great experience working with the Inside Information team on our new member email series. It has given us a tool to communicate important information to new members throughout their first year of service without having to constantly keep up with the databases, timing of emails, etc. The email series not only provides information members need - billing information, outage reporting, etc. - it gives us the opportunity to educate members about the cooperative difference. Once we set up the systems with Inside Information to get the data they needed, it has been an easy process for us. We highly recommend working with Keith and his team!"

"Julie, Keith and the entire team at Inside Information are absolutely incredible to work with. I would highly recommend them, especially if you work at a cooperative. What impressed us most was their ability to balance creativity with data-driven insight. Every campaign they developed was thoughtfully planned, aligned to our objectives and supported by analytics that helped us see exactly what was working."

"Great company for marketing tools, publications and satisfaction surveys! Their work history with electric cooperatives gives them a proven knowledge base to assist others. We have worked with them on journey mapping projects, improving satisfaction scores and a long list of marketing projects."

"They helped our electric cooperative create professional on-boarding emails for our electric and fiber companies. They are knowledge and care about your business being successful. We are pleased with the results!"

"The Inside Info team is so easy to work with and they do a great job of listening and hearing what we want and need and making it a reality!"

"Inside Information has been a trusted partner for our cooperative, providing thoughtful guidance and reliable insights we can count on. Their team is easy to work with, responsive, and genuinely understands the needs of co-ops. We’re grateful for the partnership"

"The team at Inside Information is great to work with! Everyone at Inside Information is professional and very responsive, and will always help you come up with solutions to meet your marketing and communications needs. We highly recommend Inside Information to help your business retain and attract customers and members!"