Power Co-op Member Satisfaction with Data-Driven Insights

"We have had a wonderful experience working with Inside Information. We partner with them on several initiatives, including our onboarding email communications for new members and an all-employee survey that provided valuable insight into employee satisfaction. Their work has been thoughtful, professional, and incredibly effective. What truly sets Inside Information apart, though, is the people. Julie and her team are some of the friendliest, kindest, and most compassionate professionals I’ve ever had the pleasure of working with. They take the time to listen, understand our goals, and make the entire process seamless and enjoyable. We’re grateful for their partnership and highly recommend them to any organization looking for both expertise and exceptional service."

"Great company for marketing tools, publications and satisfaction surveys! Their work history with electric cooperatives gives them a proven knowledge base to assist others. We have worked with them on journey mapping projects, improving satisfaction scores and a long list of marketing projects."

"The team at Inside Information is great to work with! Everyone at Inside Information is professional and very responsive, and will always help you come up with solutions to meet your marketing and communications needs. We highly recommend Inside Information to help your business retain and attract customers and members!"

"I highly recommend Inside Information. Their team is an excellent partner with a strategic approach to marketing campaigns, website management, communications, and data analytics. They are absolute professionals that know the business inside and out."

"We have used Inside Information for over 15 years. They do monthly surveys for us and they provide prompt and accurate results. They are our survey experts and also help with our marketing objectives. Let them help you! They provide a valuable service."

"We had a wonderful experience working with Inside Information. Their customer service was excellent, and their team was professional, responsive and helpful throughout our reader survey process. Professional service delivery from start to finish. We look forward to working with them again."

"Inside Information is an outstanding database marketing company! They are professional, responsive, and incredibly quick to deliver results. Their understanding of the cooperative business model—especially for First Electric and Connect2First—is unmatched. Highly recommend!"

"The team at Inside Information are very professional, responsive, and are great to work with! From marketing campaigns, to communication outreach, to data analytics, they provide a strategic approach to retain and attract membership. They are truly an extension to our marketing department and a great partner. I highly recommend them!"