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Services

We offer tailored solutions to meet the diverse needs of cooperatives.

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Overview

We partner with you to deliver insight into member preferences and industry trends, helping tailor communication that drives engagement.

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Market Research

Establish regular communication with a monthly electronic newsletter to keep members informed and engaged.

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Marketing & Communication

Understand your members. Respond Strategically. Improve member experiences.

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About Us

Co-op focused and insight driven. Learn who we are and how we help you engage members more effectively.
Who We Are

Services

Meet Our Team

Meet the people behind the work. Get to know our analysts, designers, and strategists who understand cooperatives and are here to support your goals.

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Our Journey

It all began with a piece of pie, a napkin, and a dream. Since then, our 30+ years of co-op focus have helped co-ops turn insight into measurable results nationwide.

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Blog

Get ideas for stronger member communication. Explore research, email strategy, and industry trends for co-ops, then put insights into action.

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Overview

We partner with you to deliver insight into member preferences and industry trends, helping tailor communication that drives engagement.

Explore

Market Research

Establish regular communication with a monthly electronic newsletter to keep members informed and engaged.

Explore

Marketing & Communication

Understand your members. Respond Strategically. Improve member experiences.

Explore
Back About Us
Who We Are

Meet Our Team

Meet the people behind the work. Get to know our analysts, designers, and strategists who understand cooperatives and are here to support your goals.

Explore

Our Journey

It all began with a piece of pie, a napkin, and a dream. Since then, our 30+ years of co-op focus have helped co-ops turn insight into measurable results nationwide.

Explore

Blog

Get ideas for stronger member communication. Explore research, email strategy, and industry trends for co-ops, then put insights into action.

Explore

Proactive

Early warning alerts that help you identify and address member issues before they grow, giving your team time to act.

Power Co-op Member Satisfaction with Data-Driven Insights

We help electric cooperatives know where they stand with their members, where they stand with their peers and we give them more time and resources to act on that information.

Our Services Success Stories

Decisions

Data-driven feedback that powers confident decisions, giving you clarity, direction, to better serve your members.

Flexibility

Affordable, scalable services tailored for co-ops of every size, with subscription options designed to fit your goals and your budget.

Highlights

Insights that power member engagement

We partner with you to deliver insight into member preferences and industry trends, helping tailor communication that drives engagement.

Do more for your members without scaling up your team

Services Overview

Market Research

Understand your members. Respond Strategically. Improve member experiences.

Explore

Marketing & Communications

Establish regular communication with a monthly electronic newsletter to keep members informed and engaged. By sharing useful content, events, and opportunities, members feel valued and involved.

Explore

Do more for your members without scaling up your team

  • Shared Values, Shared Success

    At Inside Information, our core values — teamwork, innovation, tenacity, and going above and beyond — aren’t just words. They’re the foundation of how we serve electric cooperatives. And we’ve found that the co-ops we click with most are the ones who share those same values. Together, we don’t just complete projects — we create success stories.

    Full Length Video

  • Helping Write Success Stories

    Success looks different for every cooperative. For some, it’s getting time back in the day. For others, it’s launching new projects or finally tackling goals that have been on the horizon. As co-op professionals ourselves, we understand your challenges, and we’re here to work alongside you to make your vision a reality.

    Full Length Video

  • Shared Values, Shared Success

    At Inside Information, our core values — teamwork, innovation, tenacity, and going above and beyond — aren’t just words. They’re the foundation of how we serve electric cooperatives. And we’ve found that the co-ops we click with most are the ones who share those same values. Together, we don’t just complete projects — we create success stories.

    Full Length Video
    Shared Values, Shared Success

  • Helping Write Success Stories

    Success looks different for every cooperative. For some, it’s getting time back in the day. For others, it’s launching new projects or finally tackling goals that have been on the horizon. As co-op professionals ourselves, we understand your challenges, and we’re here to work alongside you to make your vision a reality.

    Full Length Video
    Helping Write Success Stories

Trusted by Leading Cooperatives

Trusted by Leading Cooperatives Trusted by Leading Cooperatives Trusted by Leading Cooperatives
  • "Inside Information is a great company to work with! From quality customer service to great products, Inside Info is a go-to for me!"
    BAJ
    Barbara Aitken Jenkins
    Multimedia Coordinator at Arkansas, Arkansas Valley Electric Cooperative Corp.
  • "Great company for marketing tools, publications and satisfaction surveys! Their work history with electric cooperatives gives them a proven knowledge base to assist others. We have worked with them on journey mapping projects, improving satisfaction scores and a long list of marketing projects."
    AM
    April McDonald
    Director of Member Services, Great Lakes Energy
  • "Inside Information has been an outstanding partner for GoSEMO Fiber. They guided our team through the Net Promoter Score (NPS) survey process and helped us clearly understand and apply the feedback from our subscribers. "
    SV
    Sean Vanslyke
    CEO, GoSEMO Fiber
  • "Inside Information is a family oriented and owned business with high moral values and creative individuals working hard and having fun doing it. My experience is very positive and always hit the target for my business."
    Sr. Consultant, Heads Up Plant Protectants
  • "Working with Inside Information has been an outstanding experience. They are truly amazing to work with, always quick to offer their help and support. Regardless of the time or day, they have been available whenever I needed assistance. I highly recommend their services. Their service, support, and team are exceptional."
    LE
    Luke Ellenberger
    Member Services Manager, Presque Isle Electric & Gas Cooperative
  • "The Inside Info team is so easy to work with and they do a great job of listening and hearing what we want and need and making it a reality!"
    BO
    Brenda Overton
    Vice President of Broadband, Pea River Electric Cooperative
  • "Inside Information has been great at helping us create points of member contact we were not able to do on our own. Then, we are able to analyze the data received from our members in a dashboard format to make informed decisions for our business and the improvements needed in serving our members. Most importantly, Inside Information offers a supportive partnership always willing to assist with the next project or be flexible enough to make changes to current projects."
    KT
    Kristen Thorne
    Director of Member Services, Southern Pine Electric
  • "Inside Information is an outstanding database marketing company! They are professional, responsive, and incredibly quick to deliver results. Their understanding of the cooperative business model—especially for First Electric and Connect2First—is unmatched. Highly recommend!"
    TS
    Tonya Sexton
    VP Marketing & Development, First Electric Cooperative Corp.